1. Introduction
Welcome to shop9.asia. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and store it, and the steps we take to safeguard your data.
2. Information We Collect
- Personal Information: When you make a purchase or create an account with us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Order Information: We collect details of the products you purchase and the transaction information related to your orders.
- Device Information: We collect information about the device you use to access our website, including your IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website.
3. How We Use Your Information
- To Process Orders: We use your personal and order information to process and fulfill your purchases, including sending order confirmations, updates, and delivery information.
- To Improve Our Services: We use your information to enhance our website, improve customer service, and personalize your shopping experience.
- Marketing Communications: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.
- Legal Compliance: We may use your information to comply with legal obligations and protect our rights and interests.
4. How We Store Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your information is stored on secure servers, and we implement industry-standard practices to ensure data security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights and interests.
Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit our website. They help us enhance your browsing experience by remembering your preferences and enabling certain functionalities.
2. How We Use Cookies
- Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to log in and access secure areas.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. This helps us improve the performance and user experience of our site.
- Functionality Cookies: These cookies remember your preferences, such as language and region, to provide a more personalized experience.
- Marketing Cookies: These cookies track your browsing behavior and allow us to show you relevant advertisements and promotions.
3. Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling cookies may affect the functionality of our website and your ability to use certain features.
4. Changes to This Policy
We may update our Privacy and Cookie Policies from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policies on our website.
5. Contact Us
If you have any questions or concerns about our Privacy and Cookie Policies, please contact us at: Email: cs@shop9.asia
Thank you for trusting shop9.asia with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.